Fees and FAQs

Initial diagnostic session (55-60 mins): $165
Follow-up sessions (50 mins): $150
More on individual counseling here.
Evaluation interview, collaboration with your lawyer, and evaluation letter: $800
More on immigration evaluations here.
Supervision for counselors (LCMHCAs) pursuing NC licensure and other professionals
- Individual Supervision (60 mins) - $130 for one supervisee
Other Supervision and Consultation
- Supervision of Supervision (60 mins) - $170
- Other Professional Supervision or Consultation (60 mins) - $165
**Discounted supervision spots are available for those experiencing financial hardship and/or holding marginalized identities.

Important questions to consider:

I am considered an “out of network” clinician with insurance companies. I am not paneled under insurance companies due to ethical, financial, and privacy concerns I have for my clients. I do offer a superbill for those would like to get reimbursed by their insurance provider.
It depends on the insurance company. I recommend you call your insurance company and ask whether or not they will reimburse you. Here is a script:
“I will be seeing a licensed clinical mental health counselor and I will pay out of pocket since she is not in network with my insurance, and I plan to submit a superbill for reimbursement. Could you please tell me how much my plan reimburses for the following CPT codes?

• 90791 — Initial diagnostic evaluation
• 90837 — Individual psychotherapy, 60 minutes
• 90834 — Individual psychotherapy, 45 minutes
Will you also cover telehealth appointments?

I’d also like to confirm whether my deductible applies before reimbursement starts, and what percentage of the allowed amount is reimbursed after the deductible is met.

Finally, could you tell me if I need any prior authorization or if there are session limits for out-of-network mental health services?”
I provide services to English and Spanish speakers!
Sometimes you may even hear me speak Spanglish ;)
It depends on your preference!
- Our office is physically located at 1931 New Garden Rd, Greensboro, NC 27410, suite 212.
- We are also able to meet with you virtual for telehealth appointments.
We accept credit cards, HSA/FSA cards, Zelle, or cash.
No checks.
Late canceled individual appointments without 36 hours’ notice are billed at the full fee of $150. Missed individual appointments are billed at the full fee of $150.
At Cafecito Counseling, we’re a health- and community-conscious practice. We care deeply about protecting the well-being of all who enter this space.
- Free masks are available for anyone who would like one.
- Free COVID tests are available to take home.
- A HEPA air purifier runs during all in-person sessions.
- All seating and items are disinfected before and after each client.
If you’re feeling unwell or have been exposed to illness, you’re encouraged to switch to a virtual session or reschedule- no questions asked.
Together, we can care for one another and maintain a space that feels safe, welcoming, and grounded in community care.

Any other questions? Contact me!

Policies and client information:

Effective Date: 01/01/2022
Cafecito Counseling, PLLC (“Cafecito Counseling,” “we,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website.
Information We Collect
When you visit our website, we may collect:
- Name, email address, phone number, or other information submitted through contact forms
- General website usage data (such as browser type, device type, and pages visited)
- Information submitted to request services or consultations
We do not provide counseling or clinical services through this website.
Protected Health Information (PHI)
If you become a client, protected health information is collected and maintained through our secure electronic health record (EHR) system—not through this website. The use and disclosure of PHI are governed by our Notice of Privacy Practices, available upon request.
How We Use Information
We use website information to:
- Respond to inquiries
- Provide information about services
- Improve website functionality
- Maintain security and administrative operations
Third-Party Services
We may use third-party services (such as website hosting, scheduling platforms, or secure portals) to operate our website. These providers receive only the minimum information necessary to perform their services and are required to maintain appropriate security standards.
Cookies
Our website may use cookies or similar technologies to enhance user experience. You may disable cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information submitted through the website by contacting us directly.
Data Security
We take reasonable administrative and technical steps to protect your information. However, no website or electronic transmission is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact
If you have questions about this Privacy Policy, contact:
Cafecito Counseling, PLLC
Email: hola@cafecitocounseling.com
Phone: 336-283-3063
By accessing or using this website, you agree to the following Terms and Conditions.
Informational Use Only
This website provides general information about services offered by Cafecito Counseling, PLLC. Content on this site does not constitute mental health treatment, clinical advice, supervision, consultation, or a professional relationship.
Using this website does not establish a therapist-client, supervisor-supervisee, or consultant relationship.
No Emergency Services
This website is not monitored for emergencies. Do not use this site to request crisis support. If you are experiencing an emergency, call 911 or contact the Suicide & Crisis Lifeline at 988.
Limitation of Liability
Cafecito Counseling, PLLC is not responsible for any damages resulting from the use or inability to use this website or reliance on its content.
Intellectual Property
All content on this website, including text, graphics, logos, and documents, belongs to Cafecito Counseling, PLLC and may not be copied, reproduced, or distributed without written permission.
External Links
This website may include links to third-party websites. We do not control or endorse the content or privacy practices of those sites.
Governing Law
These Terms are governed by the laws of the State of North Carolina.
Changes
We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
Cafecito Counseling, PLLC is committed to providing a website that is accessible to all individuals, including people with disabilities.
Our Commitment
We strive to ensure that our website is usable and accessible by following best practices for accessibility and inclusive design. We continuously work to improve access to content, navigation, and functionality.
Accessibility Features
Our efforts include:
- Clear navigation and readable text
- Compatibility with screen readers and assistive technologies
- Ongoing review of accessibility barriers
Limitations
Despite our efforts, some content or features may not yet be fully accessible. We welcome feedback to help us improve.
Requesting Assistance
If you experience difficulty accessing any part of our website or need information provided in an alternative format, please contact us:
Email: hola@cafecitocounseling.com
Phone: 336-283-3063
We will make reasonable efforts to address accessibility concerns promptly.
Effective Date: 01/01/2022
This Notice describes how protected health information (PHI) about you may be used and disclosed and how you can access this information.
Our Responsibilities
Cafecito Counseling, PLLC:
- Maintains the privacy of your PHI
- Provides this Notice explaining our legal duties
- Follows the terms of this Notice
- Notifies you if a breach of unsecured PHI occurs
How We May Use and Disclose PHI
Treatment
We may use and share your PHI to provide, coordinate, or manage your mental health services.
Payment
We may use PHI to bill for services and process payments.
Health Care Operations
We may use PHI for practice operations such as quality improvement, supervision, and administrative purposes.
Required or Permitted by Law
We may disclose PHI when required by law, including:
- Risk of serious harm to self or others
- Abuse, neglect, or exploitation reporting
- Court orders or subpoenas
- Compliance with licensing boards
Your Rights
You have the right to:
- Access and request copies of your records
- Request corrections
- Request restrictions (not always required to be honored)
- Request confidential communications
- Receive a list of certain disclosures
- Receive a paper copy of this Notice
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.
Contact
Cafecito Counseling, PLLC
Email: hola@cafecitocounseling.com
Phone: 336-283-3063
Fees
Fees vary by service type (therapy, evaluations, supervision, consultation). Current rates are available on the website or upon request.
Payment
Payment is due at the time of service unless otherwise arranged. Accepted payment methods are listed in the client portal.
Cancellation Policy
- Appointments canceled with less than 36 hours’ notice will be charged the full session fee
- Missed appointments (no-shows) will be charged the full fee
- Repeated late cancellations may affect scheduling availability
Late Arrivals
Sessions end at the scheduled time. Late arrival does not extend session length.
Outstanding Balances
Services may pause if balances remain unpaid.
Under federal law, clients who do not use insurance have the right to receive a Good Faith Estimate of expected charges for services.
What This Means
You may request a written estimate of anticipated costs before starting services or at any time.
Disputes
If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill through the U.S. Department of Health and Human Services.
More information is available at:
www.cms.gov/nosurprises